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Showing posts from March, 2015

Customer relations goes AWOL at times

Nonprofit organizations, like the for-profits and, yes, people, too, are not perfect. Mistakes are often made, but public relations skills are need more during time of conflict and crisis than at any other time. What is your story about #HOA public relations? Add your comments and observations to this post.
[View the story "'Clean and jerk' HOA PR, really!" on Storify]

HOA CLO* (where are you?)

During my nearly 40 years in nonprofit hospital fund-development, I often worked with continuing education types who had a role of teaching patients or staff, often both.  In recent years, these careers have evolved and are now known as chief learning officers (CLO).

Whatever you call them, these are vital players going about the task of continuous quality improvement (CQI) for organizations all over the world.

As you will note in the post, even after 3.5 years of living in a homeowners association (HOA), I have yet to find the CLO for wither the local community or any of the communities served by our management company.  This is not to say that such a person does not exist, if they do, but it does say that their presence is not obvious.
[View the story "HOA CLO* (where are you?)" on Storify]
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The authors of where we live

THE LATE AUTHOR Gary Poliakoff, was one of the world's foremost authorities on community association law, also author of a nationally published treatise, The Law of Condominium Operations. Ryan Poliakoff is inaugural president of The Ocean Palms, a $100 million condominium property in South Florida.

Gary Poliakoff, who founded Becker & Poliakoff with partner Alan Becker in 1973, died from lung cancer after a two-year battle in August 2014.

Ryan Poliakoff, a lawyer who left the practice of law to become a writer, is the inaugural president of The Ocean Palms, a $100,000,000 condominium property in South Florida. He earned both his B.S. In Communications and a Juris Doctor degree from Cornell University.
[View the story "A book on new neighborhoods" on Storify]

Condos: The silent spring?

The greatest problem with noisy neighbors in our HOA community of 1317 residents has not been on the streets and in our dwellings, but in our board meetings where, from time to time, the noise level rises due to some political or governance issue. However, we know from the following accounts, this is not the typical "noise problem" for HOA and condo living.
[View the story "Condos: The silent spring?" on Storify]
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Mile high HOA views

The creator and curator of ALTACITIES has an affinity for HOAs because he lives in one (the Inland Empire of Southern California), but he also has an affinity for Colorado, having spent the early part of a hospital development career in Denver (1972-1980). It is the state where both of our daughters were born and also where my wife, Dee Dee, was born and raised.

 Would probably still be living there today except for a career change that took us to Missouri and then California (since 1985).  But the career winded down with our 2010 retirement, so now we have far too much time on our hands to study the ways and means of surviving in this HOA world.
[View the story "Mile high HOA views" on Storify]
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90012 vs. 10007

Beyond "large and overpopulated," the real comparison between Los Angeles and New York City would take more time and space that this post allows. Given the fact that we live a short 60 miles from LA and more than 3,000 thousand from NYC, we can only rely upon the impressions of others to capture the differences and the similarities of the two largest cities in America.

New York – often called New York City or the City of New York to distinguish it from the State of New York, of which it is a part – is the most populous city in the United States and the center of the New York metropolitan area, the premier gateway for legal immigration to the United States and one of the most populous urban agglomerations in the world.

Los Angeles, officially the City of Los Angeles, often known by its initials L.A., is a major city in California's Southern California region, approximately 342 miles south of San Francisco. With a population of 3,792,621 as of 2010, Los Angeles is the sec…

What is FHA certify?

For the typical homeowner, two dates are the primary focus of this post:

1) Date when you buy your home
2) Date when you sell your home

For those of us who are 65+, now living in what we thought was our final home ownership transaction, the first date is history and the second date is unknown and may never happen in our lifetime.

But if that does happen, your considerations may revolve around the current viability of the marketplace which begs the questions: Who is available to buy my place?  How many buyers are eligible?

Those eligibility factors often relate to financing and approvals for different types of financing, including not just conventional, but also VA and FHA.  As for the later, here is a glimpse at some 'social current see' on that topic.  Be sure to read the marginal comments that follow.
[View the story "What is FHA certify?" on Storify]
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#HOA 'Law & Order'

Like the estimated 6 million others in California that live in an homeowner's association community (HOA), you are probably among the vast majority who never, or seldom attend an HOA board meeting. This means you don't pay much attention to matters of governance and the legalities of the nonprofit organization that is your HOA.  That is, nothing probably matters in that arena until an issue arises like an unexpected special assessment or a community maintenance issue that seems to be overlooked.

Whatever your reason to tune out or tune into these matters, you may now need (or one day need) to go looking for trusted sources of information about #HOALaw, but where do you turn?

Our post today kicks off with a video message from a source that is trying to encourage HOA management firms to set up and maintain a presence with blogs and social media.  But will that be the primary source you would use to understand the legalities of your HOA?  Maybe not.  What are the chances that yo…

#HOA posts for the ides of March

According to studies from the Community Associations Institute, homeowner associations (#HOAs) in the USA have grown from 10,000 in 1970 to more than 328,000 in 2013, covering more than 24 percent of all U.S. homes, with Florida coming in as the state with the most associations at approximately 46,000. | Flip②▶SOURCE
[View the story "#HOA posts for the ides of March" on Storify]
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Condo owner curations

Around the community where we have lived since November 2011, a condominium, or condo, is not hard to define, even if the 170 condo units represent a small number compared to the total of 1317 homeowners in our entire HOA. Condos are the form of housing tenure and other real property where a specified part of a piece of real estate is collectively (in common) owned. Use of land access to common facilities in the community such as the exterior of buildings, roadways, green belts, pathways, and other non-residential structures are executed under legal rights associated with the common ownership. These rights are controlled by the association of owners that jointly represent ownership of the whole piece.

[View the story "Condo owner curations" on Storify]
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