Unrelated but so connected
TN #HOA class action lawsuit against developers, telecomm company https://t.co/yTUbn2pMqU via @goonan_deborah #YourMoney— Deborah Goonan (@goonan_deborah) January 21, 2016
At first look, the introductory tweet and the video above seem unconnected. Upon closer examination, one may realize that the public issues with HOAs and cable TV companies is a near-universal certainty. That is, both have serious PR issues.
Cable companies in the USA rank as perhaps the least customer-friendly business model in enterprise, likely running neck-to-neck for that dubious honor with common interest developments (aka HOAs).
The 'social current see' tweet that kicks off this post and the video that follows are intentionly linked to draw attention to a common problem. When you combine the backroom, undisclosed deals that property developers can effect with telecommunication companies long before buyers purchase their residences with the general low level of customer satisfaction with cable operators, the outcome is generally a PR nightmare.
Tweets by @goonan_deborah